Shipping Policy
Order Processing & Fulfilment
All products in our store are made to order and fulfilled through our print partner, Printify.
Once your order is placed, it is automatically sent to one of Printify’s production partners based on:
Your location
Product availability
Production capacity
Processing time:
Most orders are produced within 2–5 business days before shipping.
During peak seasons (holidays) this may extend by a few days.
Shipping Times
Shipping times vary depending on the destination and the print provider’s location.
Estimated shipping times:
USA: 3–7 business days
UK: 2–5 business days
Europe: 3–10 business days
Canada: 5–10 business days
Australia / NZ: 5–12 business days
Rest of World: 10–20 business days
Please note: These are estimates and may vary due to courier delays, customs, or local disruptions.
Shipping Rates
Shipping rates are calculated at checkout based on:
Item type
Destination
Print provider location
Quantity ordered
Multiple items may ship separately depending on which production partner fulfils each item.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Tracking may take 24–48 hours to activate as the carrier updates their system.
Incorrect or Incomplete Address
Please double-check your address at checkout.
If an order is returned due to an incorrect or incomplete address, reshipping costs are the customer’s responsibility.
We cannot refund orders where the address was entered incorrectly.
Lost or Delayed Shipments
If your package is confirmed lost by the carrier, we will replace your order at no additional cost.
A shipment is considered lost when:
The carrier declares it lost
Tracking has not updated for 30+ days (US) or 40+ days (international)
Delays caused by the carrier, weather, customs, or peak seasons do not qualify for refunds.
Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, please contact us within 30 days with:
Your order number
A clear photo of the issue
We will arrange a free replacement.
International Customs & Import Fees
For international orders, customs processing times vary by country.
Import duties and taxes are the responsibility of the customer.
Multiple Shipments
Because Printify uses a global network of production partners, items from the same order may:
Ship from different facilities
Arrive in separate packages
This is normal for print-on-demand fulfilment.